•          Email Spooling
•          Webmail (or Email Hosting)
•          Anti-Virus and SPAM Filtering
•          Email Disaster Recovery
•          Email Archiving

Key Benefits from Outsourcing your Email Security

• The Primary MX Role – this would involve the email Spooling or Hosting (Webmail) Service
• Anti-Virus and Spam Filtering
• Disaster Recovery (DR)
• Email Archiving

Lower Total Cost of Ownership (TCO) i.e. Save Money!
Implementing and administering the requisite infrastructure to secure your business will cost you more if you try to do it yourself.
With an outsourced service you have:

• No new Hardware or Software to purchase, manage, or maintain
• No special staff training required
• Measurable ROI from lower bandwidth & network utilization
• Lower storage requirements

Anti-Virus and SPAM Filtering Engines

Efficient use of IT resources
IT Departments are always overworked and under resourced. Outsourcing you email eases the pressure and allows your IT staff to focus on what adds greatest Value to your organization — Core Business Applications and End-User requests.

Scalable, Distributed Architecture
Our load-balanced, High Availability (redundant servers) architecture utilizing a Tier-Four Network Operations Center maximizes your system uptime.

Increased Reliability & Message Continuity
Should your in-house mail server go offline, our servers will safely queue your e-mail until your mail server is accessible again.

Access Via Web Browser
Our Webmail interface affords you the added flexibility of safe access to queued mail via any web browser.

Reduced Vulnerability to DHA or DoS Attacks
Directory Harvest Attacks and Denial of Service Attacks are some of the more modern threats organizations face. Info Exchange's E-Mail Protection Service can identify potential DHA and DoS attacks directed toward your network and protect you from damage.

One less thing to worry about
IT departments no longer have to be directly responsible to maintain demanding Service Levels. IT Managers consistent say that since they have outsourced their email security to Info Exchange, they now have one less thing to worry about

Email Spooling - This is a highly scalable and efficient service for customers with an internal messaging system (such as Microsoft Exchange, Novell GroupWise, Lotus Notes, etc.) that is connected to the Internet on a part-time or on a full-time basis.

A simple modification of the MX records in the DNS of your domain name (so as to reference our Servers) will direct your mail to our mail gateway. Viruses and Spam can now be identified and quarantined prior to delivery to your in-house email server.

There are two different delivery modes to the Mail Spooling Service:

ETRN - for Full-time connections or static IP address from your ISP we would primarily use the ETRN mode for deliverey. In this mode, our mail server farm senses when the your mail server is available and pushes the disinfected mail down to you in real time. Most Groupware packages (such as MS Exchange) have native support for ETRN .

Authenticated Dynamic - for part-time connections (e.g. ADSL and Dial-up).  If you get a dynamic IP address from your ISP and can accept inbound SMTP e-mail, then we would use the Authenticated Dynamic mode. In this mode, an agent application installed on the your mail server, will first authenticate itself to our mail gateway.  Upon successful authentication it will pull the mail down to you in-house email server. This would occur on a scheduled basis (e.g. every 5 minutes)

Virus Protection -  Email is now one of the most common entry points for viruses into a company's network.  Info Exchange's Virus Shield service prevents virus infected email messages from reaching the Corporate network by quarantining infected mail outside of the customer's network.

The Virus Shield service uses multiple virus scanners to scan inbound e-mail. As each virus scanner presents its own strengths and weaknesses it means no single virus scanner can fully protect against all possible threats. By simultaneously using multiple virus scanners we can achieve much higher security than is possible with only one virus scanner.

Our use of multiple virus scanners also enables us to be vendor independent and use the best virus scanners available on the market. To further improve virus detection rates, our system checks for virus signature updates multiple time daily. This combination gives us exceptionally high detection rates and helps prevent new viruses from escaping detection.

Spam Filtering - Our SPAM Blocker service eases the tedious and sometimes difficult task of dealing with today's SPAM problem. Studies have shown that SPAM can cost companies as much as US$30 per employee per week. By greatly reducing the amount SPAM received a company can increase employee productivity and save money.

The SPAM Blocker Service identifies and filters SPAM from your incoming email. The SPAM Filtering Service uses a rule-base of hundreds of rules to perform a wide range of heuristic tests on email headers and body text to identify SPAM , (also know as unsolicited commercial email). This makes it much harder for spammers to identify one aspect which they can exploit to work around.

For more information please click the appropriate Resource link in the margin.

Account management is done using our web based User Management System.

On the Staff side - skills in network support, security management, mail services, expertise in an archiving application and backup procedures would be required. Few companies want to invest in the kind of redundancy of both staff and equipment in the fulfillment of only one service requirement. Conservatively speaking, this infrastructure could require an investment of US$200,000 to implement and operate

Email storage and retrieval can be easy and far more cost effective.  Move this continually growing storage off your network, yet maintain access to it with Info Exchange's eMessaging Continuity & Archiving. This solution to your archiving needs will store all emails (including Bloomberg) and instant messages while providing each user access to his/her archive through a web-based portal.

• Archive emails (including Bloomberg) and Instant Messages – Archive more than just your emails within this one portal to make searching and retrieval much easier.
• Send, receive, and forward emails directly from the archive – Having a functional email system is critical to business and is thus a cornerstone of a solid Business Continuity Plan. All accounts in eMessaging Archive Manager have the ability to send and receive email directly from the archive itself.
• Role-based access – End user roles can access their own archives, while supervisory roles can access other user archives in addition to their own. Custom roles can also be created to best match your needs.
• Customizable data retention – You determine how long to keep messages in your archives. The archive can also be downloaded to a CD/DVD at your request for offline storage.
• One Click Recovery – Advanced, easy-to-use search filters have been built in to help you find the needle in the haystack. Recovery of messages is then performed with a single click.